IT Help Topics

Browse these topics for self-help for IT-related questions.

Barcode Scanner Reconfiguration
Complete the following steps to reset your barcode scanner. STEP 1 – With your manager card log into the POS terminal STEP 2 - Tap "STORE O...
Fri, Sep 24, 2021 8:49 AM
Password Reset - Computer/Email/Ticket System
The password for the ticket system, email and back office computer are synced with each other. It can be reset by logging into the computer and pressing CTR...
Tue, Apr 20, 2021 1:44 PM
Back Office PC Power Buttons
Back office computer won't turn on? Does the light on the screen show white or amber? Most people don't know the actual computer is mounted to the b...
Fri, Sep 24, 2021 10:19 AM
Brink Password Reset
If you are locked out from Brink. You can click on the "forgot password" that is on the login screen of Brink. After clicking on this link and ent...
Wed, Feb 15, 2023 2:30 PM
POS Terminal Power Buttons
If you need to force shut down your register see below for the location of the power buttons based on what POS model you have. The main reason to need...
Wed, Feb 15, 2023 3:31 PM
Setup Email Forwarding
Sign in to Office 365 at https://portal.office.com **with the account you want to be forwarded** At the top right corner of the page, click on the Set...
Thu, Nov 9, 2023 8:52 AM